Empire Movers Blog

The 8 most important questions you need to ask your movers

April 13, 2018

Finding the right moving company for you is extremely important. But, unfortunately, it also demands a lot of hard work. Since the movers will be handling your belongings, you need to make sure that they are professionals and trustworthy. So how do you do it? Simple. You just have to ask the right questions.

It’s better to ask them in person. But, if your schedule doesn’t permit it, try to at least have a conversation with the company by phone. Don’t rely on internet FAQs. They will not give you the answers you need and might even lead you astray.

So, before you decide to hire a moving company, schedule a meeting with one of its representatives and ask them the following eight questions.

What moving services do you offer?

You need to keep in mind that different companies offer different services. So don’t just assume that they’ll have the right equipment to safely transport your grand piano. It’s better to ask them.

This way, you’ll not only help yourself, but the movers as well, as they will also better understand what is required of them. Knowing what types of services a moving company can offer you will save you a lot of time, and maybe even money. Not to mention that it will help get your belongings safe to their intended destination.

How does pricing work?

A lot of shy people often hesitate to ask about money. You shouldn’t. It’s important to know what you’re paying for. This way, you’ll avoid any unpleasant surprises.

It doesn’t necessarily have to be a scam. Sometimes, companies, even reputable ones, have different fees for different tasks, such as moving heavy items up and down the stairs. Knowing beforehand how these fees are applied will help you avoid any unpleasant surprises and also know exactly how much your final bill will be.

What moving equipment does the company possess?

Specialized equipment can help keep your belongings safe. So it’s important to know if a company is able to take care of the job without destroying your property. Remember, people hire movers exactly because they the right skills and equipment for these types of jobs.

You might also want to take a look at the company’s vans. A reputable company will always have clean, well-maintained vehicles, as it knows that they represent its image out in the street.

Are you licensed and insured?

There’s no better question to ask a moving company. Most movers will be happy to provide you with the information. Write this information down and check it later. It will help you avoid scams.

You should also know that all professional movers are required to provide you with insurance. Even if you think that the job is easy, it’s better to avoid companies that don’t offer insurance. Accidents happen. And if they happen to you, your budget will not be happy.

How long have you been in business?

This doesn’t mean that you should avoid younger companies or that older companies offer better quality. However, experience is important in the moving game, as it can help a moving company be much more efficient.

Can you give me some references?

If you’re dealing with professionals, you might not even have to ask this questions, as they will offer the information themselves. But, to be sure, also check out the company’s website and its social media pages. And don’t forget about the Better Business Bureau. Again, it’s important to do this research as it will help you avoid scams.

Can I get a written estimate?

Getting a written estimate is important, as it will let you know how much money you will have to pay at the end of the job. And even if the final price exceeds the written estimate, it won’t be by too much.

If the moving company offers you a verbal estimate, keep in mind that it won’t be restricted to stick to that amount and may charge you more in the end.

Do you employ day laborers?

Some companies just hire people for the day. Since they are not permanent employees, these day laborers may not have the right experience and skills to do the job. They might end up damaging your property. This is a scenario you want to avoid.

Never hesitate to ask questions

When dealing with movers, you need to ask questions. Questions will help you make sure that your moving experience will be as pleasant as possible. If there’s something on your mind, don’t hesitate to give us a call. Empire Movers is always ready to help.

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