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Moving FAQs

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Frequently Asked Questions

Here you can find useful answers to frequently asked questions about NYC moving, packing, insurance & more. If you need further assistance with your New York move or your moving related question is not answered below, please contact Empire Movers® at 212-365-8367.
A:The ultimate price depends on several aspects. In order to give you a correct estimate with no hidden fees, we will take into account: the specific services you request us to provide, the amount of items needed to be moved, whether you will need boxes for packing, the distance involved.
A: Make a reservation as soon as possible. At Empire Movers, we can handle last minute jobs, but keep in mind, there are busy periods during the year. Ideally, you should book a moving company with at least 1 month prior the moving day. That way, you will have enough time to do some research and find the movers that suits you best.
A: Simply, YES! As long as we have other dates available, you can reschedule it, but it must be with 48 hours before moving day. All cancelations are free, if you provide more than 48 hours written notice prior to the moving day.
A: Yes. Our insurance certificate includes workers’ compensation insurance. Empire Movers carries in excess of $5,000,000 coverage, above average. All our certificates are free of charge.
A: Yes, this service is provided by Empire Movers free of charge.
A: Empire Movers® NYC offers a wide range of moving & packing supplies and storage boxes. Check this page for moving boxes prices and detailed description:
A: Tipping is optional, but if you consider that our team have done a great job, your tip will be highly appreciated. The customary tip for the movers is between 15- 20% from total job.
A: Available methods of payment are cash, credit card, money order, certified check.