What not to do when hiring movers

What not to do when hiring movers by Empire Movers and Storage NYC

What not to do when hiring movers?

We’ve discussed extensively what you should do when preparing for a move or selecting a trustworthy moving company. However, it is equally important to understand what not to do. Overlooking these points can lead to significant stress, unexpected costs, or even damage to your belongings. To help you avoid common pitfalls, we’ve compiled a list of the most critical mistakes to steer clear of when hiring movers.


1. Do not hire the first company you find

Regardless of your destination or the size of your move, it is unwise to hire the first company that appears in your search. Always obtain quotes from at least three reputable moving companies before making a decision.

While many movers are legitimate and professional, there are unfortunately some that are either incompetent or seek to take advantage of customers. Doing thorough research will help you identify a reliable partner, ensure your items arrive safely, and potentially save money.

For extra peace of mind, consider requesting quotes from five different companies. This additional effort can make a significant difference.

2. Do not skip the In-Home survey

A professional moving company should be willing to conduct an in-home assessment prior to issuing a quote. This allows them to evaluate the volume and nature of the items you plan to move and offer a more accurate estimate.

Moreover, this visit gives you the opportunity to create an inventory list, which helps in organizing your move and alerting movers to items requiring special handling.

3. Do not choose based solely on price

While it is natural to consider pricing, it should not be the sole factor guiding your decision. Low-cost services may result in subpar experiences, including delayed deliveries or damaged property.

Instead, evaluate what each company offers in terms of value. A slightly higher rate may include better equipment, trained staff, and insurance coverage—ultimately saving you time and reducing risk. Remember: an extremely low price can be a red flag for fraudulent activity or hidden charges.

4. Do not be afraid to ask questions

The moving process involves many logistics, and if anything goes wrong, it is your belongings that are at risk. Therefore, it is essential to ask questions—even if you feel unsure or hesitant.

Reputable movers will welcome your inquiries and offer clear, detailed answers. This communication not only helps you feel more confident in your decision, but also enables movers to better prepare for the task.

5. Do not overlook extra fees

Conversations about money can be uncomfortable, but clarity on costs is crucial. Ask your movers in advance about any additional fees that might apply. These can include:

  • Charges for carrying items up or down stairs

  • Fees for long carrying distances or lack of nearby parking

  • Costs for packing materials or unprepared items

Understanding all potential expenses will help you avoid surprises and budget more effectively.

Conclusion

Hiring movers requires thoughtful decision-making. By avoiding these common mistakes—choosing the first company, skipping inspections, focusing solely on price, avoiding questions, or ignoring hidden fees—you’ll greatly increase your chances of a smooth, cost-effective, and stress-free move.

What not to do when hiring movers