Rights and responsabilities

Please read them carefully:

• Introduction by FMCSA Administrator
• What Is Included in This Booklet?
• Subpart A – General Requirements
• Subpart B – Before Requesting Services from Any Mover
• Subpart C – Service Options Provided
• Subpart D – Estimating Charges
• Subpart E – Pickup of My Shipment of Household Goods
• Subpart F – Transportation of My Shipment
• Subpart G – Delivery of My Shipment
• Subpart H – Collection of Charges
• Subpart I – Resolving Disputes with My Mover